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dilumthimalka

Dilum Thimalka

@dilumthimalka

VMware Technical Support Engineer

Sri Lanka
Inglês, Cingalês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi, I'm Dilum Thimalka, a VMware Technical Support Engineer specializing in VMware vSphere, VMware Cloud Foundation, VMware Live Recovery, ESXi, vCenter, deployment, troubleshooting, and log analysis. I've successfully handled numerous support requests, including critical environments for government and non-government organizations. Certified in VCP-DCV, VCF Support. I provide secure, reliable, and professional remote support while following ISO 9001:2015 and ISO 27001 security standards. Customer satisfaction, security, professionalism, and fast issue resolution are always my top priorities.... Saiba mais

Habilidades

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dilumthimalka
Dilum Thimalka
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Segurança e Rede em Nuvem
I will deploy, troubleshoot, optimize, and harden your cloud infra

Experiência profissional

NowThis

VMware Technical Support Engineer

NowThis

Jul 2024 - Present1 yr 10 mos

Hi, I am Dilum Thimalka, a VMware Technical Support Engineer with hands-on experience in virtualization, cloud infrastructure, deployment, and enterprise support. I specialize in VMware vSphere, VMware Cloud Foundation (VCF), VMware Live Recovery, ESXi, vCenter Server, VCF Operations, automation, and advanced VMware troubleshooting. I provide professional remote technical support for VMware deployment, infrastructure troubleshooting, VCF management, log analysis, disaster recovery solutions, VM migration, storage administration, and network troubleshooting. I have experience working with enterprise virtualization environments, SAN storage, datastore management, replication technologies, and infrastructure performance optimization. I can help you with: VMware ESXi & vCenter deployment and troubleshooting VMware Cloud Foundation (VCF) deployment & troubleshooting VMware Live Recovery configuration & troubleshooting VMware log analysis and root cause identification Virtual machine deployment, migration & maintenance VCF Operations & VCF Automation support SAN storage and datastore configuration Windows Server administration & troubleshooting Network, DNS, and connectivity troubleshooting Infrastructure performance optimization Remote support via AnyDesk or TeamViewer Certifications & Qualifications: VMware Cloud Foundation Support Exam (3V0-15.25) VMware vSphere Support Certification VCP-DCV Broadcom Partner Certified Professional CCNA: Introduction to Networks BSc (Hons) Ethical Hacking and Network Security I strictly follow professional security and confidentiality practices while handling customer environments and sensitive infrastructure data. I also maintain awareness of ISO 9001:2015 (Quality Management) and ISO 27001 Information Security Management (IMS) standards to ensure secure, reliable, and professional technical support services. Customer satisfaction, security, professionalism, and fast issue resolution are always my top priorities.