
Mark Diabolo
Integrations and workflow automation for CRM booking, and job tools
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Experiência profissional
Integration and Workflow Automation Specialist
Fiverr • Freelance
Apr 2026 - Present • 6 mos
Integration and workflow automation specialist connecting CRM, booking, project, and accounting tools so leads, appointments, jobs, and records move between apps without manual copying. Work includes Zapier and n8n integrations, Follow Up Boss lead routing, JobTread and CompanyCam photo syncs, Pipedrive pipeline and follow-up automation, Keap task workflows, HoneyBook client workflows, Mangomint deposit and reminder rules, monday.com and Smartsheet reporting dashboards, and Zoho Books bank reconciliation setup. Each project starts with a process audit that maps triggers, actions, pipeline stages, custom fields, and data mapping before anything is built. Integrations are tested with sample records, including failure checks and duplicate prevention, before handover. Documentation covers workflow diagrams, field definitions, and step-by-step guides so internal teams can maintain systems without developer support. Core skills include CRM setup, pipeline design, lead capture, webhook configuration, API connections, multi-step automation, conditional branching, SMS automation, reminder sequences, reporting dashboards, process optimization, workflow testing, technical documentation, and client handover. Tools used: Zapier, n8n, Make, Follow Up Boss, JobTread, CompanyCam, Pipedrive, Keap, HoneyBook, Mangomint, monday.com, Smartsheet, Zoho Books, Typeform, Calendly, Twilio, Heymarket.