
Dan Deuslex
HTML Landing Pages and CSS Layout Fixes
Habilidades

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Portfólio
Experiência profissional
IT Teamleader | Service Desk & Onsite Support
Enterprise Client (Manufacturing, worldwide) • Período integral
Jan 2026 - Present • 10 mos
Supporting a large enterprise environment (company name withheld due to NDA) as the IT Teamleader. Handling end-user support across service desk and onsite presence, with strong documentation and process discipline. Focus areas: • Incident/request handling with structured troubleshooting and escalation • Endpoint support (hardware/software), account/access topics, standard tools • Clear user communication, expectation management, and status updates • Documentation, SOP alignment, and clean ticket notes for traceability • Reliability in daily operations: on-time delivery, ownership, and follow-through • Supported 200+ users • Coordinated multi-site rollouts
Founder | Web Developer & IT Consultant/Specialist
DEUSLEX • Autônomo
Nov 2019 - Present • 7 yrs
I run DEUSLEX as a self-employed WordPress developer with an IT background. I build business websites that look professional, load fast, and generate inquiries — with clean structure, mobile-first design, and a smooth handover. Typical deliverables: • WordPress builds & redesigns (Elementor or Gutenberg) • Website migrations (staging → live), backups, security basics • Speed optimization (caching, image optimization, cleanup) • SEO foundations (titles/meta, sitemap, indexing setup) • Domain/DNS + email basics when needed I communicate clearly, deliver reliably, and document everything so clients stay independent.
IT Specialist & Project Coordination (Apprenticeship + Operations)
IT Services Provider (Hamburg) • Período integral
Jul 2023 - Dec 2024 • 1 yr 5 mos
Worked in a managed IT services environment supporting multiple business clients (company name withheld due to NDA). Combined day-to-day support with structured project work and coordination. Highlights: • Ticket triage, prioritization, troubleshooting (Windows, M365, networks) • Onsite rollouts and workplace setups (PC deployments, office setups) • Access/permissions management and documentation (clean handovers) • Coordination of client appointments and field tasks, ensuring quality and speed • Temporary network setups for events (planning, setup, stabilization) • Handled 50-60 tickets/day • Supported 200+ users • Coordinated multi-site rollouts • Reduced recurring issues by documenting fixes Strong focus on ownership, clear communication, and reliable execution under time pressure.