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deskorapro

Ahmed D

@deskorapro

Customer Support and Back Office Specialist : Email and Ticket Management

Tunísia
Inglês, Francês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a customer support and back-office professional with experience in international customer service and shipping operations. I can assist businesses with customer support tickets, email handling, order tracking, customer inquiries, and administrative tasks. I speak English, French, and Arabic. I am organized, detail-oriented, and committed to providing reliable, professional support while helping businesses improve their customer experience.... Saiba mais

Habilidades

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deskorapro
Ahmed D
offline • 

Conheça meus serviços

Suporte ao Cliente
I will provide customer support, email and ticket management
A partir deUS$ 10 /projetoMais detalhes

Experiência profissional

Transcom

Customer Support & Back-Office Operations Agent

Transcom • Período integral

Jan 2025 - Present • 1 yr 10 mos

Currently working in customer support and back-office operations, with experience supporting the German market and international operations. Responsibilities include handling customer inquiries, providing professional assistance, managing shipping-related cases, reviewing and categorizing information, and following operational procedures. Developed strong communication, problem-solving, time management, and organizational skills while maintaining service quality and accuracy.