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desiknight

Rohit R

@desiknight

Senior Executive Logistics Operations Customer Management

Emirados Árabes Unidos
Inglês, Hindi
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Customer Service and Operations Professional with over 10 years of experience supporting international customers and handling complex escalations. I specialize in logistics coordination, CRM, and SLA compliance to ensure service excellence. My expertise includes resolving high-volume customer issues and utilizing data analytics to improve operational efficiency.... Saiba mais

Habilidades

d
desiknight
Rohit R
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Painéis de dados
I will create an interactive excel dashboard using pivottables
A partir deUS$ 10 /projetoMais detalhes

Experiência profissional

Sterling

Data Analyst

Sterling • Período integral

Dec 2014 - Jan 2019 • 4 yrs 1 mo

Analyzed operational datasets to identify business trends and workflow improvement opportunities. • Improved reporting accuracy through data validation, cleansing, and quality control processes. • Supported reporting automation and operational efficiency initiatives. • Conducted U.S.-based criminal background verification processes using court databases and third-party platforms. • Coordinated with courts and external agencies while maintaining compliance, confidentiality, and operational accuracy.