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deshojr

Youssef Dahshan

@deshojr
Estados Unidos
Inglês, Árabe
Algumas informações são exibidas no idioma inglês.
Sobre mim
Bilingual Virtual Assistant (English/Arabic) specializing in community management, sales support, and admin operations. I've managed partnerships and communications across 42 remote Web3 projects simultaneously — coordinating cross-timezone scheduling, moderating high-volume communities, and building SOPs from scratch, all independently. Currently studying Computer Science at Ain Shams University. I bring structure, fast communication, and follow-through to every project. Let's talk about what you need.... Saiba mais

Habilidades

d
deshojr
Youssef Dahshan
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will handle your inbound sales calls and customer support calls
A partir deUS$ 35 /projetoMais detalhes

Experiência profissional

NFT_SolPad

Collaboration Manager

NFT SolPad • Freelance

Dec 2021 - Jan 2024 • 2 yrs 1 mo

Managed partnership outreach and negotiations across 42 simultaneous NFT DAO projects, coordinating collaboration agreements and cross-community promotions. Served as primary point of contact for partner organizations, tracking active pipelines and ensuring commitments were met. Identified gaps in outreach processes and independently implemented improvements to increase conversion. Coordinated scheduling across multiple time zones without supervision.

Discord

Community Moderator & Operations Lead

Discord • Freelance

Dec 2021 - Jan 2024 • 2 yrs 1 mo

Moderated high-volume Discord communities, handling inbound questions and escalations as first-line support for hundreds of members. Documented community SOPs, onboarding flows, and escalation procedures alongside project leads. Managed community calendars and coordinated announcements, maintaining organized records of activity and events.