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Português
$
USD
Denisa Mara
@denisamaraa
Creative Copywriter
Romênia
Romeno, Inglês
Sobre mim
Hi! I am a customer support professional with experience in client communication, email writing, content creation, and administrative tasks. I am a native Romanian speaker with fluent English skills, organized and detail-oriented.
Habilidades
Denisa Mara
offline •
Tempo médio de resposta: 41 horas
Conheça meus serviços
Mensagens e e-mails
I will help with customer suport,emails and content writing
Redação com SEO
I will write engagingcontent for your website ,blog or social media
Experiência profissional
No Name Hockey
Período integral • 3 yrs 8 mos
Customer Service Representative-PPC Energy
Jun 2024 - Jul 2026 • 2 yrs 1 mo
Worked at Garanti Bank Call Center under a four-month contract. Handled inbound and outbound calls related to credit products, provided information about loan options and the application process, assisted customers with inquiries, and guided them through the next steps. Maintained a professional and friendly communication style. This was a temporary position as the contract ended after four months.
Customer Service Representative English-Call Center
Mar 2024 - Jul 2024 • 4 mos
Worked at Garanti Bank Call Center under a four-month contract. Handled inbound and outbound calls related to credit products, provided information about loan options and the application process, assisted customers with inquiries, and guided them through the next steps. Maintained a professional and friendly communication style. This was a temporary position as the contract ended after four months.
Shadow/Support Assistant
Apr 2023 - Jul 2024 • 1 yr 3 mos
Provide guidance and supervision for a third-year student with ADHD in a school environment. Assisted with classroom tasks, homework, and social interaction with peers. Maintained a calm, patient, and supportive approach to help the student stay focused and engaged. Worked closely with the teacher to ensure a structured learning experience. This was a short-term role as the student transferred to a specialized school after July 2023.
