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Sobre mim
I bring hands-on experience in UK retail operations and store management, including shift leadership, opening and closing routines, stock control, cash processes, task allocation, team training, KPI awareness and operational handovers. I create practical retail systems designed for real stores: clear ownership, fewer missed tasks and better communication between shifts. My approach focuses on usable documents rather than generic SOPs, adapting each system to the client’s store, team structure and recurring operational challenges.... Saiba mais