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dcarrasco_89

Daniel C

@dcarrasco_89

IT Support Technician

Espanha
Espanhol
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am currently working as a Support Technician with a strong motivation to become a DevOps Engineer. I am a Linux and Windows system administrator with skills in Docker, Kubernetes, Ansible, and Git. I am dedicated to improving my technical expertise in cloud technologies and English every day.... Saiba mais

Habilidades

d
dcarrasco_89
Daniel C
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Administração de servidores
I will linux server troubleshooting and technical support
Redação Técnica
I will write clear IT documentation, sops and technical reports

Portfólio

Experiência profissional

Self_Employed

Technical Support Engineer

Self Employed • Período integral

Aug 2022 - Present4 yrs 1 mo

I work as a Technical Support Engineer at Tedial, supporting media and broadcast production environments. My experience includes Linux systems, Oracle databases, Kubernetes/OpenShift, storage platforms, tape libraries, backup processes, cloud storage integrations, and media workflow applications. I troubleshoot production incidents, analyze logs, review SQL queries, validate services, investigate backup and archive issues, and coordinate with internal teams and customers to resolve technical problems safely. My work also involves preparing clear technical explanations, documenting findings, and communicating recommended actions to clients. This has given me strong skills in problem solving, infrastructure support, system analysis, and customer-focused technical communication.