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dayone_mcarta

Marcello C

@dayone_mcarta

People Manager

Itália
Italiano
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a versatile professional with over 20 years of experience, combining managerial, communication, and entrepreneurial skills. I worked at Amazon for over 10 years, growing into team management, training, and project management roles. I am also an entrepreneur in the events and communication sector.... Saiba mais

Habilidades

d
dayone_mcarta
Marcello C
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Assistência geral
I will provide remote operations and workflow management support
A partir deUS$ 100 /projetoMais detalhes

Portfólio

Experiência profissional

Amazon

Amazon

Período integral • 3 yrs 10 mos

Advanced Technician

Jul 2022 - Nov 2025 • 3 yrs 4 mos

D2TS Advanced Technicians are experienced troubleshooters, have exceptional soft skills in customer service and have extensive knowledge and experience with Amazon devices and digital products. Advanced Technicians obsess over solving a customer’s technical issue and feel comfortable dealing with undocumented and technically-advanced customer issues. Additionally, Advanced Technicians are excited about helping Customer Care associates expand their troubleshooting abilities.

Interim CSIT Team Manager

Jan 2023 - Feb 2023 • 1 mo

Interim CS Admin Specialist

Feb 2022 - Jul 2022 • 5 mos