
DAWSON
VoIP Call Center Expert 3CX SIP Trunk IVR Twilio Vicidial
Habilidades

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Experiência profissional
VoIP & Call Center Specialist
Self Employed • Autônomo
Dec 2025 - Present • 8 mos
As a VoIP & Call Center Specialist, I have helped businesses deploy and optimize reliable communication systems using 3CX PBX, SIP Trunks, DID Numbers, IVR, and cloud telephony solutions. My expertise includes installing and configuring PBX systems, inbound and outbound call routing, call queues, ring groups, and VoIP troubleshooting. I have also integrated leading providers such as Twilio, Telnyx, Vonage, DID Logic, and Anveo to deliver secure, scalable, and business ready communication solutions. I am committed to providing high quality service, clear communication, and ongoing technical support to ensure client satisfaction.