d
davit_sandodze

Davit S

@davit_sandodze

Data Analyst

Geórgia
Georgiano, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Final-year Finance student (GPA: 3.79/4.00) with hands-on SQL, Power BI, and Excel experience, seeking data analyst roles in finance or business. Exceeded customer satisfaction KPIs by 9 points as a Support Associate at Wolt Georgia, and has since built independent data analysis projects covering revenue, cost, and product performance. ... Saiba mais

Habilidades

d
davit_sandodze
Davit S
offline • 

Conheça meus serviços

Painéis de dados
I will build a power bi dashboard
A partir deUS$ 15 /projetoMais detalhes
Consultas SQL e NoSQL
I will write sql queries to analyze your business data
A partir deUS$ 15 /projetoMais detalhes

Portfólio

Experiência profissional

Wolt

Support Associate

Wolt • Meio período

Nov 2025 - Mar 2026 • 4 mos

Handled 60–100+ support tickets per 4-hour shift, sustaining strong performance through peak periods (Christmas, Valentine's Day, March 8), while exceeding team CSAT targets (90% vs. 81% team goal). Applied bonuses and processed meal compensations (10–20+ cases/shift) while independently managing complex multi-party cases (3–4 parties: courier, venue, customer), exercising financial judgment to drive faster, accurate resolutions.