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davide_fois

Davide F

@davide_fois

Administrative support, email management, data entry and customer service

Itália
Italiano
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a highly reliable professional with extensive experience in Administrative Back Office, B2B/B2C Customer Service, and corporate data workflow management. I specialize in structured document control, accounts payable processing, and bank reconciliation using SAP ERP systems. I am experienced in complex corporate ecosystems, ensuring precision and a strong orientation toward problem-solving.... Saiba mais

Habilidades

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davide_fois
Davide F
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Mensagens e e-mails
I will be your professional virtual administrative assistant
A partir deUS$ 25 /projetoMais detalhes
Assistência geral
I will be your professional virtual assistant for business support
A partir deUS$ 10 /projetoMais detalhes

Experiência profissional

Winfinity_Media

Accounts Payable & Finance Operations Specialist

Winfinity Media • Período integral

Mar 2012 - Present • 14 yrs 4 mos

Finance and administrative operations professional specializing in accounts payable, supplier invoice processing, payment support, and financial data verification. I process approximately 60 supplier invoices per day using SAP FI and Microsoft Excel, ensuring accuracy, correct documentation, and timely approval. I support payment activities three times per week, investigate discrepancies, manage operational correspondence, and collaborate closely with finance teams. I also use pivot tables, VLOOKUP, Outlook, and Microsoft Teams, and have supported the training of colleagues and the improvement of daily procedures.

Sky_Italia

Back Office & Corporate Customer Care Agent

Sky Italia • Período integral

Mar 2011 - Mar 2012 • 1 yr

Operational specialist within the Business Unit focused on Corporate, Key Account, and Business (B2B) client segments. Strategic management of inbound relations for high-level technical support, contract administration, and processing of complex accounts. Prompt handling and resolution of disputes and email ticketing workflows, maximizing Customer Satisfaction and retention metrics.