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Português
$
USD
Dave
@dave_g_balido
Bookkeeping and Customer Support Specialist
Filipinas
Inglês
Sobre mim
6+ months of experience in Bookkeeping with a Philippine Government Agency. Recently mastered QuickBooks Online. I can do your time-consuming Journal Entries, Bank Reconciliation, Inventory Tracking, Financial Statement Reports.
On top of Bookkeeping, I also have 5+ year experience in Customer Support. If your business receives several complaints or queries every day, I can handle up to 50 tickets/complaints per day. For pricing, feel free to message me.
Habilidades
Dave
offline •
Tempo médio de resposta: 2 horas
Conheça meus serviços
Contabilidade
I will do accrual method bookkeeping as well as clean up on books
Portfólio
Experiência profissional
Customer Service Associate
Accenture • Período integral
May 2022 - Present • 4 yrs 2 mos
• Provide end-to-end support for international clients across billing, technical, and account management functions. • Recognized multiple times for achieving performance milestones and delivering exceptional customer experiences. • Handle escalations and complex complaints with empathy and efficiency, ensuring timely resolution and client satisfaction. • Implement fraud detection and information security protocols to safeguard sensitive data and maintain compliance. • Collaborate with cross-functional teams to improve service processes and enhance customer retention.
