
David Johnson
CRM and Form Automation Expert
Habilidades

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Experiência profissional
Google Forms & Typeform Specialist
Vertex Service Partners • Meio período
Jan 2026 - Jan 2026 • 0 mos
Key Challenges the Client Faced *The client needed online forms for surveys, customer feedback, registrations, and lead generation but lacked a centralized solution. *Their existing forms were difficult to complete on mobile devices and did not support advanced workflows. Responses were scattered across different platforms, making reporting and analysis inefficient. *The forms lacked branding and automation, resulting in a poor user experience. How I Solved the Problems *Created professional Google Forms and Typeform solutions for surveys, registrations, quizzes, and customer feedback. *Added conditional logic, validation rules, and customized thank-you pages to improve user engagement. *Connected forms with Google Sheets for real-time response tracking and reporting. *Applied the client's branding, including logos, colors, and custom themes. *Configured automated email notifications and response confirmations. *Performed end-to-end testing to ensure all forms functioned flawlessly across devices. Achievements *Delivered modern, user-friendly online forms that increased response rates. *Improved data accuracy through automated validation and workflow automation. *Simplified reporting with organized Google Sheets integration. *Provided scalable form solutions that supported the client's marketing and business operations.
Jotform Forms Specialist
Acontar • Meio período
Oct 2025 - Nov 2025 • 1 mo
Key Challenges the Client Faced *The client relied on paper-based and outdated digital forms, making data collection slow and inefficient. *Their existing forms lacked conditional logic, resulting in a poor user experience and incomplete submissions. *There was no integration with Google Sheets or CRM systems, requiring manual data entry. *The forms were not branded, reducing professionalism and customer trust. *Payment collection and automated email notifications were missing. How I Solved the Problems *Designed professional Jotform forms tailored to the client's branding and workflow. *Implemented conditional logic, calculations, and multi-step forms for a seamless user experience. *Integrated forms with Google Sheets and CRM tools to automate data collection. *Configured secure payment gateways and automated email confirmations. *Optimized forms for desktop and mobile devices while embedding them into the client's website. Tested all workflows to ensure accurate submissions and reliable automation. Achievements *Delivered responsive, branded forms that streamlined data collection. *Reduced manual administrative work through automated integrations. *Improved form completion rates with intuitive layouts and smart logic. *Enhanced the client's professionalism with secure and efficient online forms.