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Email & Chat Support Representative
DBS Solution • Período integral
Feb 2025 - Feb 2026 • 1 yr
Worked as an Email and Chat Support Representative at DBS Solution, providing customer support for aligner treatment clients. Handled customer inquiries via email and live chat, assisted with treatment related questions, order updates, and issue resolution while maintaining high service quality and customer satisfaction. Ensured clear communication, accurate information, and timely responses in line with company standards.