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danielleechoja

Danielle

@danielleechoja
5,0(1)

Every little steps counts

Jamaica
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I specialize in providing high-EQ communication strategy and performance structure for individuals navigating complex personal and professional challenges. Whether you need a precision-crafted message for a difficult conversation, an objective audit of your current situation, or dedicated accountability to maintain professional boundaries, I offer the structure and clarity required to turn obstacles into results. My mission is to help you move from overwhelmed to organized by delivering tailored solutions with absolute discretion and care.... Saiba mais

Habilidades

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danielleechoja
Danielle
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Responsabilidade e produtividade
I will be your personalized, on time wake up call
Cartas
I will craft an empathetic breakup message for you

Portfólio

Experiência profissional

Lead Qualification Specialist

Visionary Outsourcing Solution • Meio período

Aug 2025 - Oct 20252 mos

As a former transfer agent at Visionary Outsourcing Solution, I specialized in customer qualification and seamless transitions between departments. I managed high-volume calls while maintaining a positive, empathetic tone to ensure a smooth customer experience and high-quality rapport building.

Vistaprint

Customer Care Specialist

Vistaprint • Meio período

Apr 2025 - Jul 20253 mos

I provided omni-channel support via phone, chat, and email for global small business owners. I specialized in troubleshooting design inquiries, managing orders, and delivering high-quality solutions while maintaining excellent customer satisfaction ratings (CSAT).

Customer Service Specialist

ACT • Período integral

May 2024 - Apr 202511 mos

At Advanced Call Center Technologies I successfully completed intensive professional certification training in customer service and communication. Managed high-volume inbound inquiries, focused on conflict resolution, and utilized multi-tasking software to solve complex client issues efficiently

1 Avaliações
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Classificação detalhada
  • Nível de comunicação do freelancer
    5
  • Qualidade da entrega
    5
  • Valor da entrega
    5
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    5

    amazing person to talk to and very professional in communication. thank you so much! truly great session

    Até US$ 50

    $

    1 dia

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