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Sobre mim
I am a ServiceNow developer and IT Service Management (ITSM) specialist with experience in designing and optimizing enterprise IT and HR service solutions. I help businesses improve efficiency by building workflows, automating processes, and configuring ServiceNow modules using ITIL best practices.
My skills include ServiceNow ITSM, HRSD, ITAM, CMDB, and integrations. I work on incident, problem, change, and request management, HR workflows, employee service portals, and asset lifecycle processes.
My goal is to deliver efficient, scalable, and business-focused ServiceNow solutions.... Saiba mais