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Your support inbox fills with "where's my order" and refund emails. I build an n8n + Claude workflow that sorts and tags each one and drafts a reply, with a person approving every message. Order lookup is built in n8n so drafts include real order status; refunds and unclear cases go to a human. Includes error handling, testing, a handoff doc, and everything on accounts you own. I'm a veteran and retired firefighter: triage was the job, and I build support systems the same way. I run Firstline Automation LLC. Send me your setup and weekly email volume and I'll say if it's worth automating.... Saiba mais