d
dan022000

ROLDAN ARZAGA

@dan022000

ECommerce Operations, Bookkeeping and Customer Service Support

Filipinas
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I help e-commerce businesses streamline daily operations, maintain organized financial records, and deliver better customer experiences through e-commerce operations, bookkeeping, and customer service support.... Saiba mais

Habilidades

d
dan022000
ROLDAN ARZAGA
offline • 

Conheça meus serviços

Contabilidade
I will manage your ecommerce bookkeeping and inventory
A partir deUS$ 10 /projetoMais detalhes

Portfólio

Experiência profissional

Concentrix

Customer Service Analyst

Concentrix • Período integral

Jul 2024 - Present • 2 yrs 3 mos

• Handle customer concerns and provide accurate solutions while following established processes and guidelines. • Review customer and account information carefully to ensure accuracy and proper documentation. • Troubleshoot customer issues by analyzing information and identifying appropriate solutions. • Adapt quickly to new tools, systems, procedures, and workflow changes. • Maintain professional communication while handling multiple customer interactions and tasks.