d
daisy_shrestha

Daisy Shrestha

@daisy_shrestha

Customer Experience and Retail Professional

Nepal
Inglês, Hindi, Nepali
Algumas informações são exibidas no idioma inglês.
Sobre mim
Customer-focused professional with 4+ years of experience across luxury retail, customer support, MIS coordination, and program management. Proven track record of delivering premium customer experiences, managing front-desk and sales operations, and supporting data-driven decision-making through accurate MIS reporting. Skilled at building strong client relationships, resolving issues efficiently, and driving business growth through consistent service excellence and operational efficiency.... Saiba mais

Habilidades

d
daisy_shrestha
Daisy Shrestha
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

copiar e colar
I will do fast data entry, web research, and lead generation
A partir deUS$ 20 /projetoMais detalhes
Publicações e Banners para Mídia Social
I will design anything in canva
A partir deUS$ 10 /projetoMais detalhes

Experiência profissional

Tata

MIS Officer & Customer Relationship Officer (Internship)

Tata • Período integral

May 2026 - Sep 2026 • 4 mos

• Supported MIS reporting by compiling, organizing, and maintaining accurate operational and sales data. • Prepared regular MIS reports and dashboards to support management decision-making. • Coordinated with cross-functional teams to ensure timely and accurate data entry and reconciliation. • Used MS Excel and internal systems to track key performance metrics and flag discrepancies. • Managed customer relationships by addressing queries, coordinating follow-ups, and ensuring a positive service experience. • Liaised between customers and internal departments to ensure timely resolution of concerns.

Swarovski

Retail Sales & Customer Experience Associate

Swarovski • Período integral

Dec 2021 - Dec 2024 • 3 yrs

• Delivered premium customer experiences aligned with Swarovski's luxury brand standards. 2022 – 2024 • Managed front-desk operations, sales transactions, and POS systems with accuracy and efficiency. • Actively supported and contributed to store sales targets through personalized product recommendations. • Built strong customer relationships, driving repeat visits and brand loyalty.