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Christopher R
@crvroproof
Software Troubleshooting And AI Workflow Specialist
Estados Unidos
Inglês, Espanhol
Sobre mim
A lot of people are building things with AI now, but eventually they hit a problem they can’t get past. Maybe your app breaks, a button stops working, an automation fails, or the original builder is gone. That’s where I come in. I reproduce the problem, identify what’s actually wrong, repair it, and test the same problem again to prove the fix works. I work with websites, apps, scripts, automations, integrations, spreadsheets, and AI-built projects using Python, JavaScript, APIs, Git/GitHub, and AI-assisted development. Don’t just tell me it’s fixed — prove it.
Habilidades
Christopher R
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Correções de bugs
I will fix your website or web app bug and prove the fix works
Experiência profissional
other
Meio período • 14 yrs 2 mos
Senior Customer Support & Automation Specialist
Jul 2025 - Present • 1 yr 4 mos
Built and improved customer support workflows in Freshdesk, including intake, automated triage, tagging, routing, escalation criteria, and knowledge-based resolution paths. Troubleshoot customer setup and product issues, document solutions, and escalate complex cases with clear technical context. Also created support documentation, RMA workflows, and automation processes designed to improve reliability and reduce repeat issues.
Senior GIS/Cadastral Technician
Jan 2014 - Present • 12 yrs 10 mos
Manage complex, accuracy-critical technical workflows involving GIS, cadastral data, documentation, QA, and process improvement. Built a Python/Flask SOP Search Hub to centralize procedures and reduce repeated escalations. Automated QA workflows in Python to compare outputs, identify discrepancies, and flag issues for review. Led adoption of knowledge-management tools, documentation standards, and training across staff.
