
Christophe P
Technical Documentation Architect with strong system thinking
Habilidades

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Experiência profissional
Software Keys Hub
Período integral • 17 yrs 3 mos
Software Publisher & Documentation Architect
Dec 2019 - Present • 6 yrs 5 mos
French company : Océalia Informatique Advanced functional support and documentation structuring for complex software solutions. - Analyze user needs and translate them into structured functional documentation - Improve product usability through clear documentation and feedback loops - Design training materials and documentation frameworks - Act as a bridge between users, business and technical teams Focus on clarity, consistency and long-term maintainability.
Software Publisher & Documentation Architect
Sep 2016 - Nov 2019 • 3 yrs 2 mos
French company : SO-WAP Created and managed a software publishing structure. - Designed software documentation and functional structures - Coordinated development teams (developers, designers) - Structured product documentation and user guidance systems - Defined processes and documentation frameworks Developed a strong expertise in building scalable documentation systems.
Service Center Manager & Documentation Specialist
Jan 2009 - Sep 2016 • 7 yrs 8 mos
French company : Val-Solutions Structured and managed a customer service center for software solutions. - Designed support processes and documentation systems - Implemented best practices (SLA, service quality) - Created training materials and user documentation - Improved knowledge sharing and internal documentation Strong focus on structuring information and improving clarity.