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concierge_naoko

Naoko.O

@concierge_naoko

Your expert travel concierge for Japan trips

Japão
Japonês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hello! I'm Naoko, a professional travel planner based in Japan. With years of experience working at hotels and traditional Ryokans both in Japan and overseas, I specialized in providing high-quality hospitality and seamless coordination. I can create the perfect customized itinerary and arrange your trip, especially for destinations like Hiroshima & Chugoku region, Nagano, and Yakushima Island. From complex train/ferry connections to booking hidden gem Ryokans or local activities, I am here to make your Japan trip stress-free and unforgettable!... Saiba mais

Habilidades

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concierge_naoko
Naoko.O
offline • 

Conheça meus serviços

Planos de Viagem
I will be your japan travel planner and expert itinerary creator
Meditação guiada
I will provide an authentic singing bowl sound therapy in historic tomonoura, fukuyama

Experiência profissional

hotel

hotel

Período integral • 5 yrs 11 mos

Okami (General Manager of Traditional Luxury Ryokan)

Mar 2016 - Mar 2020 • 4 yrs

Successfully launched and managed a luxury Japanese Ryokan in Nagano from its grand opening. Overseeing all aspects of high-end guest operations for 4 years, specialized in customized booking arrangements, detailed transit navigation for mountainous regions, and comprehensive personalized care throughout guests' journeys.

Hotel Butler

Apr 2011 - Mar 2013 • 1 yr 11 mos

Served as Chief Butler at a luxury resort on Yakushima Island, attending to high-end domestic and international guests. Extensively managed seamless arrival logistics, transport routing (flights/ferries), custom-tailored daily time schedules, and local activity planning including tour guide coordination. Expertly coordinated personalized dietary requirements (allergies, vegetarian/vegan preferences) to deliver top-tier Japanese hospitality.

Resort

Guest Relations Manager

Resort • Período integral

Feb 2011 - Mar 2013 • 2 yrs 1 mo

Managed comprehensive guest relations and exclusive VIP services at a luxury resort in Palau. Fully responsible for tailor-made activity planning, private tour organization, and private vehicle logistics for demanding global travelers.