c
concettapalermo

Concetta P

@concettapalermo

Social Secretariat Officer

Itália
Italiano, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a dedicated professional with extensive experience in social secretarial services, project monitoring, and data analysis. I specialize in managing socio-assistance pathways, digital archiving, and coordinating international cultural events. With a strong background in team supervision and a recent specialization as a Data Analyst, I combine empathetic communication with technical proficiency in SQL, Python, and Power BI to drive organizational efficiency.... Saiba mais

Habilidades

c
concettapalermo
Concetta P
offline • 

Conheça meus serviços

Assistência geral
I will be your professional virtual assistant for office support
A partir deUS$ 10 /projetoMais detalhes

Experiência profissional

Cooperativa

Social Services & Data Support Specialist

Cooperativa • Meio período

Jul 2023 - Present • 3 yrs 2 mos

Social Services & Project Monitoring Specialist at Prospettiva (supporting Catania Municipality)Key Responsibilities & Achievements:Front-Office & User Support: Managed user intake, active listening, and needs assessment to connect citizens with local social care pathways. Database & Digital Management: Executed data entry, updated institutional databases, and managed digital documentation across cloud platforms. Project & Performance Monitoring: Supervised and tracked performance target plans (Piano degli Obiettivi) for the Family and Social Policies Direction and Extra-Budgetary Funds Office. Cross-Agency Coordination: Networked with local agencies and stakeholders to streamline public welfare resource allocation.