Christine Prade

Senior Processing

Mar 2026 - Present • 7 mos

Coordinated daily case-processing activities to ensure client applications and requests were handled accurately and within established deadlines. Reviewed client documents, application requirements, and supporting records to identify missing information, discrepancies, and compliance concerns. Monitored case progress, maintained updated tracking sheets, and prepared status reports to support management oversight. Coordinated with clients and internal departments to resolve documentation issues, follow up on outstanding requirements, and support timely case completion. Identified processing bottlenecks and recommended improvements to tracking procedures, workflow efficiency, and service quality.

Accounting cum Administrative Assistant (Processing)

Nov 2024 - Mar 2026 • 1 yr 4 mos

Processed accounts payable and receivable, invoices, receipts, and payroll-related transactions while maintaining accurate financial records. Performed bank and account reconciliations, verified client payments, monitored outstanding balances, and followed up on pending transactions. Prepared expense reports, payment summaries, reconciliation records, and supporting documentation for management review. Maintained accounting files, payment trackers, internal databases, and confidential client, employee, and financial records. Assisted with month-end closing activities and the preparation of financial reports and accounting documentation. Coordinated with Accounting, Processing, Sales, and Operations teams to verify payment status, resolve discrepancies, and maintain consistent records. Supported administrative operations, including employee records, meeting coordination, correspondence, travel arrangements, and client inquiries. Reported system and document-management issues and developed organized trackers and templates to improve monitoring and workflow efficiency.