c
cliff_hpcl

Clifftan

@cliff_hpcl
Singapura
Inglês, Chinês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I help SMEs improve work that gets stuck between people, processes and systems. I map workflows, identify handoff and decision gaps, and turn them into practical process improvements, SOPs or AI-enabled workflows where they fit. My experience includes BPO redesign supporting about 1,000 operations staff, customer experience chatbot work across six markets, SME finance automation, and AI training. I focus on clear scope, useful deliverables and human review where decisions matter. Tell me what is slowing your workflow down and what a better result would look like.... Saiba mais

Habilidades

c
cliff_hpcl
Clifftan
offline • 
Tempo médio de resposta: 8 horas

Conheça meus serviços

Eficiência e Automação do Negócio
I will optimize your business processes for maximum efficiency
A partir deUS$ 80 /projetoMais detalhes
Integrações de IA
I will build ai driven custom claude skills for b2b sales prospecting
A partir deUS$ 150 /projetoMais detalhes

Portfólio

Experiência profissional

Harvest_Point Consulting

Business Systems Architect

Harvest Point Consulting • Autônomo

Oct 2024 - Present • 2 yrs

I help SMEs improve work that gets stuck between people, processes and systems. I map workflows, identify handoff and decision gaps, and develop practical process improvements and AI-enabled workflows. My experience includes SME finance automation, BPO operations redesign, customer experience chatbot work across six markets, and AI training.