Carl Cee

Business Systems Analyst/Scrum Master

O'Reilly Technologies • Período integral

Jun 2023 - Present • 2 yrs 11 mos

I supported enterprise Agile delivery and system transformation initiatives, helping teams turn complex business needs into clear, actionable solutions. I led Agile ceremonies for Salesforce development teams, improving sprint predictability by 41% and increasing delivery throughput by 20%. By partnering closely with Product Owners, developers, and QA, I translated requirements into well-defined user stories and acceptance criteria, reducing rework by over 30% and ensuring consistent on-time delivery. I also played a key role in large-scale implementations, including Workday HCM and Okta IAM, where I supported requirements, process documentation, and UAT coordination. My work helped achieve over 95% test pass rates, zero critical production issues, and over 90% user adoption post-release. By improving workflows, reducing manual processes by up to 30%, and aligning stakeholders across business and IT, I helped drive efficient, high-quality delivery in fast-paced enterprise environments.

Scrum Master/Senior Business Analyst/Project Manager

Baxter International Inc • Período integral

Oct 2022 - Jun 2023 • 8 mos

I supported the stabilization and enhancement of a global cloud-based supply chain visibility platform (Control Tower), delivering real-time tracking, predictive insights, and proactive issue resolution for healthcare logistics. My work helped improve end-to-end shipment visibility by 43%, reduce manual tracking efforts by 31%, and optimize inventory management and order fulfillment across global operations. This resulted in measurable improvements in operational efficiency, data accuracy, and supply chain performance. As a Scrum Master and Business Analyst, I led Agile delivery across cross-functional teams spanning EMEA, UCAN, LATAM, and APAC, enabling 100% regional rollout and consistent adoption. I facilitated Agile ceremonies, managed backlogs, and translated complex requirements into clear user stories, achieving over 95% test pass rates and reducing rework by 30%. By managing scope, risks, and release timelines, I ensured 100% on-time delivery while improving sprint predictability by 29% and increasing delivery throughput by 23%. My approach focuses on driving clarity, alignment, and measurable outcomes, helping organizations streamline operations, improve data visibility, and successfully adopt scalable enterprise solutions.

Project Manager/Business Analyst/Scrum Master

Stefanini • Período integral

Aug 2013 - Sep 2022 • 9 yrs 1 mo

As a contract staff and resource, I helped enterprise clients improve project execution, streamline processes, and deliver measurable business outcomes through Agile delivery and data-driven analysis. I managed end-to-end Agile projects, leading requirements gathering, sprint planning, and iterative delivery to ensure solutions aligned with business goals and technical needs. By facilitating Agile ceremonies and fostering collaboration across cross-functional teams, I helped organizations improve delivery efficiency and maintain alignment throughout the project lifecycle. I specialize in translating complex business needs into clear, actionable documentation, including BRDs, user stories, and test cases. I supported digital transformation initiatives, system upgrades, and CRM enhancements by refining backlogs, ensuring requirements traceability, and coordinating UAT through to deployment. Using data and performance metrics such as burndown charts, control charts, and Pareto analysis, I helped teams identify bottlenecks, improve performance, and make informed decisions. I also adapted timelines and priorities to meet changing business needs while maintaining delivery quality. My approach focuses on clarity, structure, and results, helping clients successfully execute projects, reduce risk, and deliver value efficiently.