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ca121564

Chris Augustin

@ca121564

IT Solution Engineer ,AI Automation Specialist

Estados Unidos
Algumas informações são exibidas no idioma inglês.
Sobre mim
I'm an experienced IT Systems Engineer specializing in IT support, systems administration, help desk automation, and AI-powered solutions. I help businesses troubleshoot technical issues, streamline operations, and automate repetitive tasks. My expertise includes Microsoft 365, Intune, Jamf Pro, Google Workspace, Okta, Windows, and macOS. I provide remote IT support, endpoint management, PowerShell scripting, workflow automation, and AI-assisted help desk solutions. My goal is to deliver reliable, secure, and efficient IT services that improve business productivity.... Saiba mais

Habilidades

c
ca121564
Chris Augustin
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte Técnico
I will provide IT support, workflow automation and ai consultation
A partir deUS$ 35 /projetoMais detalhes

Experiência profissional

MSP

Systems Support Engineer II

MSP • Período integral

Jan 2024 - Sep 2026 • 2 yrs 8 mos

Provided technical support, systems troubleshooting, and endpoint administration in enterprise IT environments. Supported Microsoft technologies, Windows systems, device management, and IT infrastructure while resolving technical issues and maintaining business operations.

True_City

IT Support Specialist

True City • Período integral

May 2023 - Dec 2025 • 2 yrs 7 mos

Supported enterprise IT environments across Windows and macOS platforms. Worked with Microsoft 365, Google Workspace, Jamf Pro, Kandji, Okta, and other enterprise applications. Managed technical support requests, device provisioning, employee onboarding/offboarding, and IT administration tasks.

MSP

IT Support Specialist III

MSP • Período integral

May 2020 - Feb 2024 • 3 yrs 9 mos

Provide enterprise IT support and technical troubleshooting for business users. Support Windows and macOS environments, business applications, endpoint devices, and daily IT operations. Assist with resolving technical issues, maintaining system reliability, and improving the employee technology experience.