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Brisk T
@bts2022
Brisk Tech Solutions
Emirados Árabes Unidos
Inglês
Sobre mim
We are a team of qualified IT professionals with an excellent track record of driving key projects, possessing in-depth expertise in I.T. Service Management, Data Analysis, Cyber Security, Cloud Management, project management, enterprise solutions, and customer service, seeking an appropriate IT-related position in the freelancing world.
Habilidades
Brisk T
US$ 20/hora
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Ajuda/Consultoria
I will train you comptia a, itfs, n plus, c plus, security plus, cloud plus training
Gerenciamento em Nuvem
I will do live all comptia coaching , comptia certification prep as comptia tutor
Quer trabalhar com remuneração por hora?
Diga a Brisk T o que você precisa.
US$ 20
/
horaPortfólio
Experiência profissional
Senior IT Technical Support
Emirates Park Zoo • Período integral
Oct 2023 - Present • 2 yrs 7 mos
• Administer 200+ Windows endpoints, 8 physical servers and 25 network devices across 3 sites; maintain 99 % uptime. • Harden perimeter security via SonicWall NSA 4650: configured 120 firewall rules, IPS, Geo-IP filter, reducing intrusion attempts by 95 %. • Own ERP ecosystem: Web Prolific, WISH.Net, Touché, PayTRAX; resolve 35+ tickets/week with 4 h average SLA. • Manage Microsoft 365 tenant (250 licences): Exchange Online, Teams, SharePoint, Intune MDM. • Lead Windows Server 2019 upgrade project (zero downtime) and automated nightly backup to NAS + off-site Azure. • Create & audit 150+ AD user accounts, enforce least-privilege via GPOs, SSO for ERP systems. • Train 40+ staff on phishing awareness; cut security incidents from 12/month to 1
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