Bright M

AI Agent and Lovable Developer

Bright Future ABA Solutions • Freelance

Aug 2024 - Present • 2 yrs 2 mos

Build, repair, and secure AI powered apps for founders and small teams, with a focus on Lovable projects backed by Supabase. Typical work includes fixing broken authentication and failing database calls, auditing row level security so users cannot read each other's data, cleaning up messy generated code, and preparing apps for launch with payments and custom domains. Also develop custom AI chatbots and tool using AI agents that take real actions such as booking, searching, and updating records, with clear limits and logging. Every project starts with a written scope and ends with a short handover note explaining what changed and why. Clients get honest advice on whether a quick fix or a rebuild makes more sense for their budget.

AI Automation Engineer

RelayOnDemand • Período integral

Jul 2023 - Jul 2024 • 1 yr

Built automation workflows and AI assistants for operations and support teams, replacing repetitive manual tasks such as ticket sorting, lead routing, report creation, and invoice follow ups. Used n8n, Make, and Zapier to connect forms, spreadsheets, CRMs, and messaging tools, and added language model steps for summarizing, classifying, and drafting replies with human review where mistakes would be costly. Documented each workflow with diagrams, added error alerts and retry logic, and trained client staff to maintain them. Began building retrieval based assistants that answer questions from internal documents and learned how to keep API keys, logs, and customer data handled safely. Presented results to team leads each month.

Chatbot Developer

ConvenientCarePlus • Meio período

Sep 2022 - Jun 2023 • 9 mos

Designed and shipped website and messaging chatbots for small businesses in retail, real estate, and professional services. Mapped customer questions into conversation flows, wrote fallback and handoff rules so a human could take over smoothly, and connected bots to calendars, CRMs, and email tools. Moved clients from rigid button menus to language model powered assistants that answer from a business's own documents, and tuned prompts to keep answers accurate and on brand. Ran test conversations before every launch and reported weekly on unanswered questions so each bot improved over time. Clients valued plain explanations of what the bot could and could not do, and several kept me on for follow up improvements after launch.