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Quslity Assurance Lead Supervisor
Ibex • Período integral
May 2017 - May 2024 • 7 yrs
I am a professional with 15+ years of experience in customer support, quality assurance, and team supervision at IBEX. As a Lead QA Supervisor, I trained and coached employees to improve performance and service quality. I have strong experience working on complex portals, monitoring performance, and maintaining high operational standards. I have also received multiple awards for outstanding performance and leadership. I also have skills in Digital Marketing and Data Analytics.