Alex Victor

Custom Survival Modpack Rescue for a Dedicated Server

Aug 2026 - Sep 2026 • 1 mo

Server had started crashing on world load after the client added several new mods mid-season. Client had already tried removing mods at random but couldn't isolate the cause, and was at risk of losing an active player base if downtime continued. What I did: Pulled and reviewed the full crash report and server log, identifying a mixin conflict between two mods that both hooked into the same rendering pipeline Cross-checked mod versions against the Minecraft/Forge version and found one mod was still on a build meant for an earlier Forge release Updated the mismatched mod to the correct build, resolved a second conflict between two ore-generation mods fighting over world-gen priority, and adjusted the mod load order Ran a clean server boot test, then a stress test with multiple players joining simultaneously to confirm stability under load Optimized JVM startup flags and adjusted a few config files (entity cap, chunk loading radius) to improve TPS, since the server had also been lagging before the crash issue started Delivered a short write-up explaining what caused the crash in plain language, plus a note on which mod to watch before future updates Outcome: Server came back online with zero crashes over the following week of play, and the client reported TPS had noticeably improved during peak hours with 8+ players on. They asked me to be their go-to for testing new mod additions before pushing them live to the server going forward.

Retail Customer Service Evaluation

Jul 2026 - Aug 2026 • 1 mo

Conducted undercover in-store evaluations to assess staff performance, product knowledge, and compliance with brand service standards. Followed a structured scenario during each visit (e.g., posing as a customer shopping for a specific product), scored staff interactions against a multi-category rubric (greeting, product knowledge, upselling, checkout, compliance), and submitted a detailed written report with numeric scoring and supporting evidence (timestamped receipts, compliance photos). Core duties: Executed assigned shopping scenarios exactly as briefed, without deviating from the script Evaluated and scored staff on greeting quality, product knowledge, upsell/cross-sell attempts, checkout speed, and store compliance Documented observations objectively, avoiding personal opinion or bias Captured supporting evidence per client requirements (receipts, photos, timestamps) Delivered a full written report with category-by-category scoring and an overall summary/recommendation Maintained confidentiality of the assignment and adhered to client NDAs