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bria4545

Hassan

@bria4545

Shopify Customer Support and Order Management

Paquistão
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I provide reliable Shopify customer support and order management for e-commerce stores. I can handle customer emails, order tracking, address changes, cancellations, returns, refunds, exchanges, and missing or damaged delivery cases. I also organize order records, shipping details, customer communication, and store policies for chargeback responses. My focus is timely communication, accurate record keeping, secure account handling, and professional service. I am available for short-term trials and ongoing support.... Saiba mais

Habilidades

b
bria4545
Hassan
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will provide shopify customer support and order management
A partir deUS$ 20 /projetoMais detalhes
Gerenciamento de lojas de e-commerce
I will manage shopify chargebacks and payment disputes
A partir deUS$ 20 /projetoMais detalhes

Portfólio

Experiência profissional

NowThis

E-commerce Operations & Customer Support Specialist

NowThis • Autônomo

Aug 2024 - Present • 2 yrs 1 mo

Manage e-commerce operations and customer support, including customer emails, order tracking, product inquiries, quotations, order updates, delivery issues, returns, and payment follow-ups. Maintain accurate customer and order records, coordinate with production and delivery teams, and provide timely updates throughout the order process. Also assist with Shopify and website management, product information, customer complaints, and documentation for payment disputes and chargeback responses.