Is your support team drowning in repetitive questions?
I'll deploy your first Agentforce AI Service Agent
a digital employee that handles Tier 1 support 24/7,
so your human agents focus on what actually matters.
WHAT YOU GET:
- Agent Identity custom tone, voice & welcome message
- FAQ Module answers questions from your Knowledge Base
- Record Lookup checks Case/Order status in real time
- Smart Escalation routes to human when needed
- Guardrails strict rules to prevent wrong answers
- Testing (Red Teaming) 2 days trying to break the agent
- Go-Live on 1 channel (Web Widget or Experience Cloud)
WHAT I NEED FROM YOU:
- 510 Knowledge Articles (PDF or Word)
- Salesforce org access (Service Cloud + Agentforce license)
OUT OF SCOPE:
- No external integrations (SAP, Shopify, etc.)
- No write/update actions (read-only)
- Content writing for Knowledge Articles
TARGET RESULT:
- 2030% ticket deflection in Month 1
- fewer tickets, faster response, happier customers.
Delivery: 2 weeks | Fixed scope | Fixed price