Jacob M

Sr. Cyber Security Operations Manager

Global Distribution Company • Período integral

Oct 2023 - Aug 2025 • 1 yr 10 mos

• Led globally distributed Security Operations Center (SOC) team of 10+ cybersecurity professionals across APAC, EMEA, and AMER regions using follow-the-sun methodology, ensuring 24/7 monitoring, threat detection, and incident response capabilities with 99.5% uptime • Directed end-to-end incident response operations for 150+ security incidents annually, coordinating cross-functional teams to minimize business impact, achieving 83% reduction in Mean-Time-To-Respond (MTTR from 18+ mins to less than 3 mins) and 80% reduction in Mean-Time-To-Triage (from 45-60 mins to less than 10 mins) • Led comprehensive security audit preparations achieving 100% compliance with NIST Cybersecurity Framework and successful external assessments across PCI-DSS, Incident Response, SIEM/SOAR platforms, and EDR implementations • Rebuilt comprehensive Vulnerability Management program, reducing vulnerability dwell time by 45% and achieving 93% remediation rate within SLA timelines through strategic process improvements and tool optimization • Spearheaded global OT/ICS security integration via Armis platform deployment, completing successful year-long proof-of-concept and planning expansion to 5+ international Operational Technology sites • Implemented SOAR automation platform and custom playbooks, reducing manual incident triage by 60% and improving response efficiency across global security operations • Re-engineered security logging infrastructure to optimize SIEM data ingestion, parsing, and log correlation capabilities for enhanced threat detection and forensic analysi

Cyber Security Manager

Global Semiconductor Manufacturer • Período integral

Jan 2020 - Oct 2023 • 3 yrs 9 mos

• Built and managed globally distributed cybersecurity team of 10+ professionals across APAC, EMEA, and AMER regions, implementing follow-the-sun coverage model and achieving 95% employee retention with 30% internal promotion rate • Developed and implemented enterprise cybersecurity strategy protecting $1B+ in critical assets across 15+ international locations, securing board-level approval and $3M budget allocation • Led Fortune 500 incident response program development presented to Executive Leadership Team, establishing comprehensive playbooks, escalation procedures, and cross-functional coordination protocols • Directed global OT cyber readiness assessments across 25+ manufacturing facilities in APAC, EMEA, and AMER, partnering with Booz Allen Hamilton on comprehensive security evaluations and remediation roadmaps • Managed $1.5M+ annual cybersecurity budget, achieving 20% cost savings through strategic vendor rationalization while expanding security capabilities by 40% and maintaining operational excellence • Ensured 100% compliance with GDPR, NIST, and industry-specific audit requirements through implementation and maintenance of comprehensive security controls and documentation • Deployed enterprise SOAR platform with automated incident response workflows, reducing manual Tier-1 triage by 65% and improving analyst productivity and threat response times • Supported M&A integration activities through EDR deployment and security infrastructure onboarding, completing complex projects ahead of schedule while maintaining security postur