
John Michael
Creative Web Designer : Graphic Desinger : SEO and Social Media Manager
Habilidades

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Experiência profissional
Dispatch Personnel (Remote)
Diamondback Lock and Key • Período integral
Jul 2022 - Present • 3 yrs 10 mos
✅ Strategic Dispatching: Coordinated daily schedules and urgent dispatch cases for technicians, ensuring timely service delivery and optimized routing. ✅ CRM Mastery: Utilized Workiz to manage appointments, inquiries, and automated follow-ups with 100% accuracy. ✅ Revenue Management: Provided technical service estimates, handled job closings, and managed payment processing and revenue collection. ✅ Client Relations: Handled high-volume intake, resolved complex customer issues via phone/email, and conducted follow-ups to drive retention. ✅ Operations: Monitored performance metrics and updated company databases to improve response times and client satisfaction.
Boks Michael
Freelance • 37 yrs 9 mos
Disc Jockey
Dec 2007 - Present • 18 yrs 5 mos
✅ Atmosphere & Crowd Management: Orchestrated nightly sets, dynamically adjusting genres and energy levels to maintain peak dance floor density and increase bar revenue. ✅ Custom Audio Editing: Produced exclusive "Club Edits" and mashups using advanced audio software to ensure seamless transitions and unique versions of tracks unavailable to other venues. ✅ Technical Sound Design: Performed real-time audio enhancement and equalization (EQ) to optimize sound quality across various acoustics, ensuring a high-fidelity experience for patrons. ✅ Event Coordination: Managed the full technical audio-visual setup for high-profile themed events, collaborating with management to align musical programming with marketing goals. ✅ Digital Music Curation: Maintained a massive, organized library of high-quality tracks, utilizing digital signal processing (DSP) tools to normalize and enhance older recordings for modern club systems.
IT Support/CCTV Installer
Jan 2007 - Present • 19 yrs 4 mos
On call job if someone needs an expert for this field. I started Freelancing IT support way back 2007, fixing computers on my local location. Around 2017, I started to include CCTV Installation on IT freelancing journey. This IT freelancing journey doesn't limit only to repairs, I also provide consultancy and customized SAAS or SAP. ✅ Installed, configured, and maintained CCTV systems for commercial, industrial, and institutional clients across Mindanao. ✅ Managed full project lifecycles — from site assessment, camera layout planning, and equipment setup to testing, remote access configuration, and client training. ✅ Installed CCTV systems for Baldonado Veterinary Clinic (3 branches) and provided ongoing IT support for their operations. ✅ Collaborated with Cagayan Steel Fabrication and Services on a large-scale project for J&T Express, successfully deploying 216 CCTV units in their largest warehouse in Mindanao. ✅ Served as the go-to IT Support for Crest Health Distributor, the sole distributor of Yakult in Mindanao (2019–2025), maintaining network stability and computer systems. ✅ Provided technical support for Jan Group Trade Corporation – El Salvador Branch, a leading importer of surplus vehicles from Japan and Korea (2024 - 2025). ✅ Delivered troubleshooting, system upgrades, and network optimization for client operations. ✅ Built and maintained long-term client relationships through quality service, reliability, and professional communication.