Ecommerce SOP and Customer Service Workflow Specialist
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Inglês
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Sobre mim
I help Shopify and e-commerce businesses turn their daily operations into clear, professional SOPs and easy-to-follow workflows.
I specialize in customer service SOPs, VA workflows, returns and refund procedures, order-processing documentation, escalation processes, checklists, and employee onboarding documentation.
My goal is simple: help business owners document their processes so their VAs and customer support teams can work consistently, efficiently, and with less supervision.
If you need organized SOPs that your team can actually follow, I’m ready to help.
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