Rahul B
AI Automation Specialist for Chatbots and Lead Generation
Habilidades

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Experiência profissional
Customer Onboarding
Gupshup • Período integral
Apr 2025 - Jul 2025 • 3 mos
• Onboarded businesses onto Gupshup's conversational AI platform, gaining hands-on experience with enterprise chatbot implementation across WhatsApp, SMS, and web channels for customer engagement and lead generation. • Supported integration setup between Gupshup's messaging platform and client CRMs/databases, developing practical expertise in workflow automation and data synchronization. • Analyzed common challenges businesses face when adopting conversational AI, identifying pain points in automated customer engagement that informed my approach to building user-friendly chatbot solutions. • Gained practical knowledge of conversational flow design, message routing, and automated response systems used by leading enterprises—directly applicable to designing intelligent lead capture and qualification workflows.