
Bill Higgins
Manual Vector Tracing Expert I UI UX Designer
Habilidades

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Experiência profissional
Lead UX Designer
Home Decor Items • Meio período
Sep 2018 - Present • 7 yrs 11 mos
Led the visual design and UX for a cross-functional Agile team. Produced a nationally recognized loyalty program called Pro Xtra. Increased Home Depot's app engagement rate by 30% from 2020 to 2021 by launching the Pro Xtra loyalty program. Increased attached sales among program users by 320% over non-loyalty users. Facilitated UX collaboration with product, business, and engineering partners throughout implementation. Responded to stakeholder insights and requirements as well as measurable user feedback. Conducted strategic design sprints, created rapid prototypes, and conducted and reported feature-based user testing. Created mockups and specs for three development teams. Oversaw all design implementation. Provided design leadership that helped increase online sign-up growth from 15% to 72% in 2021. Facilitated the growth of junior team members and other coworkers. Provided skills-based insights, process insights, and work feedback.