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bilawalsz

Bilawal Sarfraz

@bilawalsz
4,3(1)

Career, Web, Ecommerce and Transcription Support

Paquistão
Inglês, Urdu
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi, I'm Bilawal Sarfraz, a digital support specialist with 5+ years of experience working with USA-based companies. I help businesses and professionals with audio/video transcription, ATS resumes, cover letters, LinkedIn profile optimization, WordPress website development and optimization, and Shopify product listing support. I focus on accurate work, clear communication, on-time delivery, and practical solutions that improve visibility, save time, and support growth.... Saiba mais

Habilidades

b
bilawalsz
Bilawal Sarfraz
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Criação de Currículos
I will write an ats resume, cover letter and linkedin profile
4,3(1)
A partir deUS$ 10 /projetoMais detalhes
Transcrição
I will do accurate audio and video transcription, podcast and interview transcript fast
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Freelance Virtual Assistant, Transcriptionist & WordPress Developer

Local Clients • Freelance

Feb 2019 - Present • 7 yrs 3 mos

Provide virtual assistance for local clients, including admin support, documentation, and task coordination. Deliver accurate English audio/video transcription with clean formatting and proofreading. Build and maintain WordPress websites (setup, edits, updates, content changes) with a focus on smooth performance and mobile-friendly layouts. Recently expanded services to Fiverr for global clients.

Customer Support, Data Entry & CRM Specialist

USA-based Company • Período integral

Sep 2020 - Dec 2025 • 5 yrs 3 mos

Managed live chat and email support in a fast-paced environment while maintaining accuracy, confidentiality, and clear communication. Handled high-volume data entry and CRM management (updating customer records, ticket tracking, tagging, and reporting). Followed SOPs, resolved issues efficiently, and escalated complex cases when needed.

1 Avaliações
4,3

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(1)
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Classificação detalhada
  • Nível de comunicação do freelancer
    4
  • Qualidade da entrega
    5
  • Valor da entrega
    4
1-1 fora das 1 avaliações
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