
Bilal A
Level 2
Fastest and most reliable IT technical support engineer service
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US$ 25
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Experiência profissional
System Adminstrator
University of Lahore • Período integral
Dec 2010 - Dec 2025 • 15 yrs
Managed and maintained Windows Server infrastructure, including installation, configuration, and administration of Windows Server 2012, 2016, 2019, 2021, and 2022. Administered Active Directory, including user account creation, Group Policy management, password policies, and organizational unit structure. Provided technical support to faculty, administrative staff, and students for desktops, laptops, printers, and network-related issues. Installed, configured, and maintained university computer labs, ensuring all systems were updated, secure, and fully operational. Managed network infrastructure, including LAN/WAN connectivity, switches, routers, and basic firewall configurations. Monitored system performance, diagnosed hardware and software faults, and implemented timely solutions to minimize downtime. Performed regular system backups and recovery procedures to ensure data integrity and disaster recovery readiness. Installed and managed university software systems, including academic management systems, email services, and licensed software. Managed antivirus deployment and endpoint security to protect systems from malware and cyber threats. Configured and supported network printers, shared resources, and file servers. Provided remote technical support using Remote Desktop and remote support tools. Maintained IT documentation, asset inventory, and system logs.
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mikyla_p

Estados Unidos
His service was exceptional and so was his professionalism. He was quick and very knowledgeable. Will definitely recommend him and work with him again.
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luvdogs

Austrália
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jamesgillis

Estados Unidos
I reached out; he responded. He remoted in and fixed my issues.... Easy peasy lemon squeezy!
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lac3y56

Estados Unidos
Great Person to work with goes above and beyond to make sure customers are happy a very hard working person he is very trustworthy & understanding patient & highly intelligent he is a computer wizard I tried many different avenues & no one could figure this out not even the HP AI Robot or my WiFi company...
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himsharma

Estados Unidos
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