
Ameer Ahmed
Development and VA Services
Habilidades

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Portfólio
Experiência profissional
customer service executive
ibex • Período integral
Aug 2022 - Present • 3 yrs 9 mos
Responsible for handling customer interactions efficiently through calls and chat support, ensuring a high level of customer satisfaction. Experienced in resolving queries, complaints, and providing accurate information in a timely manner. Worked in a fast-paced environment while maintaining quality standards and meeting performance targets (KPIs). Skilled in communication, problem-solving, and customer relationship management. Key Responsibilities: Managed inbound and outbound customer interactions Resolved customer issues with a customer-first approach Maintained accurate records of customer conversations Achieved performance targets including quality, AHT, and CSAT Collaborated with team members to improve service delivery Key Skills: Customer Support | Communication | Problem Solving | CRM Tools | Call Handling | Team Collaboration
Amazon FBA aaistant
Bridging the Gap • Período integral
Jan 2021 - Dec 2021 • 11 mos
Worked as an Amazon FBA Assistant, supporting end-to-end account management and product operations. Gained hands-on experience in product research, listing optimization, and inventory management to ensure smooth business operations. Handled product listings, keyword optimization, and basic SEO to improve visibility and sales performance. Assisted in order processing, shipment creation, and coordination with suppliers. Key Responsibilities: Conducted product research using various tools Created and optimized Amazon product listings (SEO-based) Managed inventory and shipment plans (FBA) Monitored product performance and sales trends Assisted in order processing and customer handling Key Skills: Amazon FBA | Product Research | Listing Optimization | Keyword Research | Inventory Management | E-commerce Operations
Website Developer
cubix Tech • Meio período
Jan 2019 - Dec 2020 • 1 yr 11 mos
Worked as a Website Developer, responsible for designing and developing responsive, user-friendly websites for various clients. Focused on delivering clean, modern UI/UX while ensuring high performance and cross-browser compatibility. Developed and customized websites using HTML, CSS, JavaScript, and basic frameworks. Collaborated with designers and clients to understand requirements and convert them into functional web solutions. Key Responsibilities: Designed and developed responsive websites Converted UI/UX designs into functional web pages Optimized websites for speed and performance Fixed bugs and maintained existing websites Ensured mobile responsiveness and cross-browser compatibility Key Skills: HTML | CSS | JavaScript | Responsive Design | Web Development | UI/UX Implementation | Debugging
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Ordenar por
leo_kuznecov

Reino Unido
Fantastic work! Could not recommend Ameer more! Fluent english, great attention to detail and professionalism.
Resposta do freelancer
cheekidymples

Estados Unidos
Very amenable to detailed guidance and feedback - but adds his own creative flair! Great collaborator!
Até US$ 50
$
2 dias
Tempo

Resposta do freelancer
