
Harshit Gupta
Expert in Business Analysis, Product Management, Market Research, AI
Habilidades

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Portfólio
Experiência profissional
Product Manager
SaaS • Período integral
May 2024 - Present • 2 yrs
• Conducted discovery with 350+ enterprise IT admins and competitive analysis across 7 UEM competitors (Intune, Jamf, Workspace ONE), surfacing 15+ capability gaps that directly reshaped the product roadmap • Shipped a cross-platform Zero Trust security suite – geofencing, jailbreak/root detection, lost mode, and remote view/control for iOS & Android – achieving 95% adoption across 20K+ enterprise devices • Defined GTM for IoT expansion in BFSI & Retail – customer segmentation, pricing rationale, sales enablement – generating $2M qualified pipeline and expanding market share by 5%
Product Manager
ICICI Bank • Período integral
Oct 2022 - Apr 2023 • 6 mos
• Defined product vision and executed a real-time FX Trading Dashboard (Kafka), slashing order processing time by 20%, generating $1.6M in incremental revenue, and acquiring 15 new HNIs – exceeding targets by 22% • Introduced data-driven HNI segmentation (Gold/Silver/Bronze) via clustering, growing engagement by 16% and transaction volume by 22% – later adopted as the bank’s baseline wealth segmentation framework • Accelerated HNI onboarding from 24 hours to 30 minutes (-98%) by unifying KYC, compliance, and account activation flows via API integration, strengthening regulatory traceability
APM
Capgemini • Período integral
Sep 2020 - Oct 2022 • 2 yrs 1 mo
• Promoted from Software Developer to APM within 12 months; managed treasury applications for a top-5 global conglomerate ($140M ARR), applying hands-on engineering context to accelerate product decisions • Identified transaction error rates as top friction via customer journey analysis; shipped a fault detection and auto-recovery UI that raised CSAT by 25% and eliminated manual reconciliation • Applied RICE and MoSCoW prioritization to restructure the backlog (-23%); partnered with Security Engineering to remediate 50 platform vulnerabilities across 12 regulated enterprise markets