
Brian Smith
Business Documents, Excel Trackers and Competitor Research
Habilidades

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Experiência profissional
Globe Life
4 yrs 11 mos
Product Manager, Process Automation
Jan 2026 - Jun 2026 • 5 mos
Led business analysis, project management and quality assurance across five automation workstreams. Developed process definition documents, process flows, schedules, test plans and UAT criteria. Managed dependencies, delivery risks and production-readiness planning, coordinating enterprise integrations and cross-functional teams.
Innovation Manager / RPA–Automation Lead
Jun 2021 - Dec 2025 • 4 yrs 6 mos
Established an Automation Center of Excellence with intake, prioritization, development standards, change control and operational metrics. Led and mentored business analysis, project management and automation-development teams. Assessed automation opportunities, developed business cases and adoption plans, and defined Automation Anywhere 360 Cloud architecture and scalability standards.
Senior Manager
NTT DATA
Oct 2017 - Jun 2021 • 3 yrs 8 mos
Led enterprise technology programs, including hospital telecommunications modernization, biorepository implementation and multi-site software deployment. Analyzed cost structures, team composition and resource allocation to identify savings opportunities. Coordinated infrastructure, vendors and delivery planning.