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Fiverr Pro
Português
$
USD
Benedict James
@benedictuyobiz
Customer support specialist
Nigéria
Inglês
Sobre mim
Hi, I’m Benedict — B.Sc Business Admin, University of Uyo.
For 3+ years at Jabeet Nigeria, I handled 50+ daily customer DMs for logistics + laundry clients via phone + email. Zero missed days.
I work 6PM-10PM WAT daily = 1PM-5PM EST. I cover your US afternoon while you sleep.
Home office: Dedicated fiber internet + 6hr inverter backup. If I say 9am, it posts 9am.
I offer: Fast email replies, calm phone support, order tracking, and social media DM management.
Message "HIRE" for a free 15-min audit of your support gaps.
Habilidades
Benedict James
offline •
Conheça meus serviços
Mensagens e e-mails
I will be your US hours shopify virtual assistant for admin support
Experiência profissional
Senior Customer service Representative
Self Employed • Autônomo
Jan 2021 - Dec 2024 • 3 yrs 11 mos
Jabeet Nigeria Ltd | 2021-2024 Handled 50+ daily customer DMs via phone, email, WhatsApp for logistics + laundry clients. Zero missed days in 3 years. Resolved complaints, tracked orders, managed social media replies. Night shift specialist: 6PM-10PM WAT = 1PM-5PM EST coverage for US stores. Trained 2 new staff on CRM tools. Fast typer 60 WPM.
