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bencrookes

Ben C

@bencrookes

Retail Operations and Management Specialist

Reino Unido
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi, I’m Ben — an experienced retail and operations manager with 14+ years in retail and hospitality leadership. I specialise in operational processes, SOP creation, CV support, recruitment guidance, KPI management, and team organisation. I hold a degree in Business & Management alongside leadership qualifications, and I focus on providing practical, reliable support that helps businesses and professionals improve performance, organisation, and results through real-world management experience.... Saiba mais

Habilidades

b
bencrookes
Ben C
offline • 

Conheça meus serviços

Criação de Currículos
I will improve your retail or management CV and job application
A partir deUS$ 10 /projetoMais detalhes
Consultoria em transformação digital
I will help your business use ai to improve productivity and operations
A partir deUS$ 10 /projetoMais detalhes

Experiência profissional

Aldi

Store Manager

Aldi • Período integral

Apr 2023 - Present • 3 yrs 1 mo

Experienced Store Manager with over 14 years of leadership experience across retail and hospitality, including 7 years managing high-volume Aldi stores. Proven track record in operational leadership, team development, KPI performance, recruitment, stock management, and process improvement within fast-paced environments. Currently responsible for leading large teams, maintaining operational excellence, driving productivity, and ensuring high standards across all areas of store performance. Experienced in rota planning, compliance, auditing, inventory control, staff training, and delivering consistent commercial results while managing demanding operational targets. Alongside day-to-day store leadership, I have successfully developed operational tools, visual management systems, training resources, and process improvement projects designed to improve efficiency, accountability, and stock accuracy. This includes creating branded operational checklists, stock management initiatives, scheduling systems, and leadership support materials. Key achievements include: 14+ years in management roles across retail and hospitality 7 years of successful Store Manager experience with Aldi Degree in Business & Management Level 5 qualification in Departmental Management Level 3 qualification in Leadership & Management Extensive experience in recruitment, interviewing, coaching, and team development Strong background in operational process improvement and productivity management Experienced in creating SOPs, operational templates, and management systems Known for being highly organised, commercially aware, adaptable under pressure, and focused on delivering practical solutions that improve operational performance and team effectiveness.