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Português
$
USD
Shohanur Rahman
@bappy311111
Dedicated Customer Service Expert and Team Lead
Bangladesh
Bengali, Inglês, Hindi
Sobre mim
Hi, I'm Shohanur, a Customer Support & VIP Client Management expert with nearly 4 years of remote experience. I specialize in delivering exceptional service across Live Chat, Email, Telegram, and Discord.
What I offer:
✔️ Professional Customer Support
✔️ VIP Client Management
✔️ Community Moderation
✔️ Technical Troubleshooting
I efficiently handle 80+ daily interactions ensuring First-Contact Resolution (FCR) and high client satisfaction. Need a reliable support rep to boost your business? Let’s talk!
Habilidades
Shohanur Rahman
offline •
Conheça meus serviços
Suporte ao Cliente
I will provide expert customer support and VIP client management
Portfólio
Experiência profissional
Customer Support & VIP Team Leader
iGaming Business • Período integral
Feb 2022 - Present • 4 yrs 8 mos
Delivered prompt customer assistance across 80+ daily interactions on Telegram, Discord, and WhatsApp. Provided personalized priority support to VIP clients, ensuring high retention. Mentored support teams and tracked technical bugs.
