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Collections Assistant
NowThis • Autônomo
Jun 2024 - Jan 2025 • 7 mos
Responsible for inbound, outbound, and in-person customer service, with a strong focus on contract and debt negotiation. Assisted customers in resolving outstanding balances, establishing payment arrangements, and maintaining positive client relationships while ensuring compliance with company policies and procedures. (The company I used to work is called Jardim da Saudade)