Aurora D.
Multilingual Translator and Content Writer
Habilidades
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Experiência profissional
Front Office Supervisor - Hotel Gat Point Charlie
Hotels Etc. • Período integral
Oct 2022 - Mar 2026 • 3 yrs 5 mos
My last experience as Front Office Supervisor in Hotel Gat Point Charlie in Berlin offered me a solid experience in hotel operations, customer service, and administrative coordination. Supported by a strong background in the aviation industry. Four years of customer-facing experience as a Flight Attendant strengthened leadership, communication, and problem-solving skills, with a passion to work in a good role as team working. Highly organised, reliable, and professional, with a structured, solution-oriented approach to guest relations and daily operations.
Flight Attendant
Ryanair • Período integral
Oct 2017 - Oct 2021 • 4 yrs
-Performed pre-flight safety checks in compliance with aviation regulations -Welcomed passengers on board and provided assistance with inquiries and special needs -Maintained a friendly, professional attitude when interacting with customers and colleagues -Responded effectively to passenger questions, concerns, and in-flight issues -Collaborated with cabin crew to plan duties and ensure smooth service delivery -Supported onboard sales activities and ensured completion of end-of-duty procedures -Trained in emergency and safety procedures, contributing to a 100% safety record